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1. | Can
I install my eBook or eMap on more than one computer? |
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eBooks or eMaps
can only be installed on one computer per Order Identification Number per user
license. To install on additional computers you would have to purchase another
license. |
| 2. | What
are the system requirements to install the eBook or eMap? |
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Suggested System
Requirements: Windows
98 Second Edition, ME, NT, 2000 pro or XP. 800 mhz processor (AMD or Intel
compatible) 128mb Ram, 40-60mb Hard Drive Space, CD-ROM, Keyboard, Mouse Internet
Connection for Product Authorization and Adobe Reader updates. For more detailed
requirements visit the System
Requirements page. |
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3. | Can
I install my eBook or eMap on my network server for everyone in my office to access? |
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No, eBooks and
eMaps are licensed per single user. They are designed to be installed locally
on your computer and can't be shared on a network. To install on additional computers
in your office you must purchase additional licenses. |
| 4. | After
I install my eBook or eMap and close it, how do I get back to it? |
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When the eBook
or eMap is installed, by default it is installed to C:\program files\Marceline
Mapping\ebook . There will be a shortcut on your desktop and also in the Program
Files menu under your start menu. You can use these shortcuts to gain access to
it again. |
| 5. | Can
I give my eBook or eMap to someone else to install on their computer? |
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No, The eBook or
eMap is only for use on one computer per Order Id number, and will not work when
inserted into the other computer. They can call us and purchase another Order
Id number for installation or purchase one through our Online
Store. |
| 6. | What
is the difference between your eBook and the printed copy of your plat book? |
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Pages
can be printed out (For personal use only see Copyright)
for use when away from your computer. (Farming, Construction, Land survey, or
just needing to know who owns a piece of land when on the road.) |
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| 7. | Can
I print pages in the eBook or eMap? |
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Yes, Pages can
be printed out for use when away from your computer per Copyright. |
| 8. | Why
does the latest version of Adobe Reader (7.0) have to be installed before installing
and opening the eBook or eMap? |
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The eBook is created
using the latest version of Adobe Acrobat. (Version 7.0) There are features available
in this version that are not in the previous versions of Adobe Reader. Adobe Reader
7.0 must be installed for optimal performance. |
| 9. | What
is the difference between an eBook and an eMap? |
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- An eBook
is a version of our Plat Book in digital format.
- An
eMap is a version of our Wall Map in digital format.
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| 10. | Where
can I find help on how to use the eBook or eMap after I install it? |
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There are three
help pages contained in the eBook under eBook Help in the Table of Contents. Also
there is an Adobe Reader 7.0 help menu that can be accessed by pressing the F1
key when you have Adobe Reader open. You can also find help on our website. A
printed copy is also included with your Installation Packet. |
| 11. | You
had your computer crash and had to re-install Windows or you have a new computer
and need to transfer your eBook or eMap to the new computer. |
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Your
Digital Product Authorization is stored in your system registry and other places
on your computer. Once your eBook or eMap is authorized on our server it can not
be re-authorized unless your ORDER ID is renewed and we give you permission
to authorize it again. If you try to install it without renewing it you will get
a message during Authorization saying the ORDER ID is invalid or has been used
before. This is to prevent unauthorized installations. Click the link below to
renew your eBook or eMap ORDER ID. After we receive your request we will respond
in 1 - 2 business days.
Renew eBook or eMap ORDER ID |
| 12. | I
have upgraded to Adobe reader 7 and now my eBook or eMap won't open? |
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If you install
a Version 2.1 eBook or eMap (Can be found on the front of the CD) and have
Adobe Reader 7.0 installed prior installing it you will need to install a patch
that can be found on our website. There is no error message displayed by this
problem. After authorization Adobe Reader 7 will try to open briefly and then
it will shut down. Installing the patch will fix the problem. The patch will update
the Digital Product Version 2.1 software to work with Adobe Reader 7. If you are
receiving a FOPN_fLock error when opening the eBook or eMap install the patch
and it will fix this problem also. If
you update Adobe Reader to version 7 after authorization and you are experiencing
problems please install the patch described above and it will solve the problem.
Download
Digital Product Patch After downloading, install the file.
Make sure you are closed out of all programs before running it. |