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1.
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Can
I install my eBook or eMap on more than one computer? |
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eBooks
or eMaps can only be installed on one computer per Order Identification
Number per user license. To install on additional computers
you would have to purchase another license.
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2.
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What
are the system requirements to install the eBook or eMap? |
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Suggested
System Requirements:
Windows
98 Second Edition, ME, NT, 2000 pro or XP.
800 mhz processor (AMD or Intel compatible) 128mb Ram, 40-60mb
Hard Drive Space, CD-ROM, Keyboard, Mouse
Internet Connection for Product Authorization and Adobe Reader
updates. For more detailed requirements visit the System
Requirements page.
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3.
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Can
I install my eBook or eMap on my network server for everyone in
my office to access? |
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No,
eBooks and eMaps are licensed per single user. They are designed
to be installed locally on your computer and can't be shared
on a network. To install on additional computers in your office
you must purchase additional licenses.
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4.
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After
I install my eBook or eMap and close it, how do I get back to
it? |
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When
the eBook or eMap is installed, by default it is installed to
C:\program files\Marceline Mapping\ebook . There will be a shortcut
on your desktop and also in the Program Files menu under your
start menu. You can use these shortcuts to gain access to it
again.
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5.
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Can
I give my eBook or eMap to someone else to install on their computer? |
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No,
The eBook or eMap is only for use on one computer per Order
Id number, and will not work when inserted into the other computer.
They can call us and purchase another Order Id number for installation
or purchase one through our
Online
Store.
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6.
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What
is the difference between your eBook and the printed copy of your
plat book? |
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-
Pages
can be printed out (For personal use only see Copyright)
for use when away from your computer. (Farming, Construction,
Land survey, or just needing to know who owns a piece of
land when on the road.)
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7.
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Can
I print pages in the eBook or eMap? |
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Yes,
Pages can be printed out for use when away from your computer
per Copyright.
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8.
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Why
does the latest version of Adobe Reader (7.0) have to be installed
before installing and opening the eBook or eMap? |
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The
eBook is created using the latest version of Adobe Acrobat.
(Version 7.0) There are features available in this version that
are not in the previous versions of Adobe Reader. Adobe Reader
7.0 must be installed for optimal performance.
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9.
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What
is the difference between an eBook and an eMap? |
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- An
eBook is a version of our Plat Book in digital format.
- An
eMap is a version of our Wall Map in digital format.
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10.
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Where
can I find help on how to use the eBook or eMap after I install
it? |
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There
are three help pages contained in the eBook under eBook Help
in the Table of Contents. Also there is an Adobe Reader 7.0
help menu that can be accessed by pressing the F1 key when you
have Adobe Reader open. You can also find help on our website.
A printed copy is also included with your Installation Packet.
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11.
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You
had your computer crash and had to re-install Windows or you have
a new computer and need to transfer your eBook or eMap to the
new computer. |
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Your
Digital Product Authorization is stored in your system registry
and other places on your computer. Once your eBook or eMap is
authorized on our server it can not be re-authorized unless
your ORDER ID is renewed and we give you permission to
authorize it again. If you try to install it without renewing
it you will get a message during Authorization saying the ORDER
ID is invalid or has been used before. This is to prevent unauthorized
installations. Click the link below to renew your eBook or eMap
ORDER ID. After we receive your request we will respond in 1
- 2 business days.
Renew eBook or eMap ORDER ID
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12.
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I
have upgraded to Adobe reader 7 and now my eBook or eMap won't
open? |
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If
you install a Version 2.1 eBook or eMap (Can be found on
the front of the CD) and have Adobe Reader 7.0 installed
prior installing it you will need to install a patch that can
be found on our website. There is no error message displayed
by this problem. After authorization Adobe Reader 7 will try
to open briefly and then it will shut down. Installing the patch
will fix the problem. The patch will update the Digital Product
Version 2.1 software to work with Adobe Reader 7. If you are
receiving a FOPN_fLock error when opening the eBook or eMap
install the patch and it will fix this problem also.
If
you update Adobe Reader to version 7 after authorization and
you are experiencing problems please install the patch described
above and it will solve the problem.
Download
Digital Product Patch
After downloading, install the file. Make sure you are closed
out of all programs before running it.
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